If you are having an emergency and need immediate assistance and are a regular customer you probably already have my cell phone number or know somebody that does. If you are not a regular customer or do not currently have access to my cell number you may send me a brief text message by emailing a plain text email to emergency(at)montanaservers.com then send a more detailed message to support(at)montanaservers.com with your contact information, both day and evening with a description of your problem and I'll be sure to contact you as soon as I am able.

Be sure to keep your computer up to date by visiting update.microsoft.com

Our current recommendation for Antivirus is AVG Free version 8.

Step by Step guide to setting up your email to work with our servers.

PLEASE NOTE: ON AUGUST 1ST 2008 ALL MONTANASERVERS MAIL CUSTOMERS MUST USE SSL(POP3) / TLS(SMTP) TO COMMUNICATE WITH OUR MAIL SERVERS OR YOUR MAIL WILL FAIL. IF YOUR ARE USING SPECIAL 3RD PARTY APPLICATIONS THAT DO NOT HAVE THE ABILITY TO DO SO PLEASE CONTACT ME ASAP AS WE DO HAVE A SOLUTION.

If you are using a mail program other than what is list below please feel free to call me for help. To get you started here are our mail server settings and some pointers.

Incoming (POP3) server = sam.montanaservers.com

port # = 995 (SSL)

Outgoing (SMTP) server = sam.montanaservers.com

port # = 25 (TLS) AN ALTERNATE PORT WILL BE AVAILABLE SOON, PLEASE STAY TUNED.

Requires authentication, if you use POP BEFORE SEND you may get tagged as SPAM.

Your username = your complete email address. If you only use the 1st part of your email address authentication will fail.

Click here to see how to setup Outlook Express 6.

Click here to see how to setup Outlook 2003.

Click here to see how to setup Outlook 2007.

Click here to see how to setup Eudora Version 8 (coming soon).

PLEASE NOTE: BE SURE TO CHECK YOUR SPAM FOLDER BY LOGGING INTO YOUR WEBMAIL PERIODICALLY (AT LEAST EVERY 14 DAYS) AND MOVE ANY MAIL THAT IS NOT SPAM TO YOUR INBOX SO IT CAN BE DOWNLOADED BY YOUR REGULAR MAIL CLIENT.

To see how to change your mail password, administer your mail or check your SPAM click here.

Step by Step guide to setting up SSL FTP to work with our servers.

Click here to see how to setup Core FTP Lite.

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